Careers

Seeking Network System Administrator

Position Title: Network System Administrator, Independent Contractor

General Summary: The Network Administrator is responsible for building and maintaining the technological infrastructure of the North  Valley Public Library. While providing and ensuring fast and reliable computers and internet connectivity and maintaining access to the Montana State catalog systems.  The Network Administrator also supports staff by transferring knowledge of technology-related applications and processes through instruction and documentation.

 

Responsibilities:

 

Hardware:

  • Responsible for purchasing, and maintaining staff and public access computers, kiosks, servers, Wireless access points, switches, firewalls, printers and phones.

  • Update firmware switches, Servers, workstations, firewall and wireless access as necessary

  • Recommend and perform infrastructure repairs and upgrades.

  • Refresh equipment; Firewall, Servers, PCs (public, staff, catalog, etc.) network switches, laptops, etc.

Software:

  • Purchase and install library related software updates when available.

  • Ensure that all Microsoft products are regularly patched (preferably monthly.)

  • Perform client server of deepfreeze and pc reservations software upgrades when available.

  • Perform afterhours work, including operating system patches, network cabling and systems implementations and upgrades.

 

General administration, Connectivity. Funding and Contracts:

  • Manage and monitor library internet connectivity.

  • Renegotiate phone and internet contract terms when they expire.

  • Ensure all service contracts are maintained. Renew support contracts; especially, deepfreeze, pc reservation and SonicWALL firewall.

  • Implement and manage library VoIP phone system and phone users.

  • Manage active directory users and computers, Office 365 Exchange email and assure synchronization. Including SharePoint and Skype for business.

  • Oversee the library’s web site and assist with social media presence. Make sure website and domain name is maintained and does not expire. (Staff update the website, which is through WIX, this would just be if a problem arose.)

  • Update firewall access rules, content filtering subscription and public wireless access keys when required.

  • Monitor the backing up mission critical data and supporting shadow copies.

  • Project hardware and software upgrades for the upcoming years especially the next fiscal year.   Inform the library director of projected cost so she can include in eRate application and the next fiscal year budget.  

  • Update private and public DNS when necessary.

  • Provide staff training as requested by director.

  • Ensure safekeeping of all equipment.

  • Develop networking and collaboration with external sources.

  • Gather statistical data as requested.

  • Develop and maintain online help documentation for staff and document technology related policies and procedures as requested by director. 

 

Other Special Projects as Requested

 

Job Requirements:

     

Knowledge, Skills, & Abilities:

  • Advanced knowledge of Windows Server and Workstation operating systems.

  • Knowledge of SIP, IP4, IP6, DNS, DHCP and Powershell.

  • Advanced knowledge of Microsoft Active Directory, Group Policies, and Azure synchronization

  • Advanced knowledge of Microsoft Office, Office 365, (particularity SharePoint, Skype for business, Exchange online and Azure AD)

  • Knowledge of SonicWALL security appliances and SonicPoint Wireless access points

  • Knowledge of Cisco switches including basic routing and VLANs

  • Knowledge of Ethernet cabling

  • Knowledge of Microsoft Systems Center (especially Configuration Manager)

  • Communicate effectively verbally and in writing and establish and maintain effective working relationships with the library director

  • Demonstrate advanced knowledge and ability to use computers and associated software applications

  • Demonstrate technology troubleshooting skills and ability to find necessary resources to resolve problems

  • Possess advanced proficiency in using Microsoft and Adobe applications

  • As a consultant, you would work projects that fit around your schedule but the library may need help on-call in an emergency. Upgrades that require downtime should be done when the library is closed.

  • Understand and adhere to all federal, state laws and library policies in your consulting work especially regarding the confidentiality of patron records.

Education and Experience:

The above knowledge, skills and abilities are typically acquired through an equivalent combination of education and experience sufficient to perform in this position including:

 

  • Microsoft certifications (MCSE, MCSD, MCSA and MCT) or equivalent experience required

  • High school education and a minimum of two years of experience computer hardware & software related skills

  • Advanced computer skills to include software & hardware troubleshooting, understanding of resources available

  • Experience, competency, and courtesy working for a public library

 

Confidentiality:

  • Abide by Montana confidentiality and privacy of library records laws

  • Abide by the ALA Code of Ethics

 

Disclaimers

The position descriptions above are intended to describe the general nature and level of work being performed by a Network System Administrator that is contracted to do work at the North Valley Public Library.  

 

Physical Demands

  • Must be able to walk, sit, talk, and hear

  • Must be able to use hands to finger, handle, feel or operate objects, tools or controls

  • Must be able to reach with hands and arms

  • Must be able to climb, balance, stoop, kneel, crouch, or crawl

  • Must be able to tolerate all types of dust

  • Must be able to lift and/or move up to 50 pounds

  • Must possess close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

  • Must be able to tolerate long-term use of computers

  • Must be able to tolerate standing or sitting for a prolonged period of time at one station

Current hardware:

The library has 7 staff PCs, 11 patron PCs, and 4 PCs with library applications on them.  The library has 4 servers and one needs updating. 

How to apply:

Contact the Director Denise Ard at denisea @ northvalleylibrary.org with a proposal and more information.